Sorrelli Earring Club Subscription

Frequently Asked Questions

What are the subscription terms?+-

The month to month subscription plan for $30.00 per month plus $5.00 shipping fee. This automatically renews on a monthly basis until you cancel the subscription. You can cancel your subscription before your renewal date which you may do by logging into your sorrelli.com account (sorrelli.com/account) or by contacting us at sales@sorrelli.com or via telephone, toll-free, at 877.659.4374.

What is the return/refund policy?+-

All Sorrelli jewelry is covered by our Lifetime Promise. We cannot offer our normal return policy for the subscription program. All sales are final. Please contact our customer service team if there are any issues with your subscription box.

When will the subscription be sent?+-

Your subscription will be sent on your anniversary date each month. For example, if you sign up on the 15th of a given month, your next subscription will be sent on the 15th each month after that until you cancel or modify your subscription. If you need to pause your subscription at any time, that can easily be done on your Sorrelli profile or by contacting customer service which you may do by logging into your sorrelli.com account (sorrelli.com/account) or by contacting us at sales@sorrelli.com or via telephone, toll-free, at 877.659.4374.

Can I pause the subscription?+-

Yes, you can manage your own subscription at any time by logging into your Sorrelli account and click the “View & Edit Subscription” button or you can contact our customer service team who can assist with managing your subscription.