Sorrelli offers a lifetime guarantee on all products, a promise we have kept for almost four decades. 100% hand-crafted has been our value from day one. We do not mass produce, each piece is soldered by hand.
Our jewelry features crystals, semi-precious stones, and multi-faceted crystals sourced from all over the world. Jeweler’s brass base metal is flash plated in a variety of finishes like 14k rose gold, rhodium and 10k bright gold. These fine materials ensure Sorrelli is of the highest quality.
We feel it is our responsibility to stand behind all of our products with our Lifetime Guarantee, to not contribute to the waste of fast fashion. No matter how long ago you purchased a Sorrelli piece, you can always send it back for repairs. There is nothing that makes us happier than to have our pieces be handed down from generation to generation. We set out to design heirlooms that will be passed down for generations, just as our business has been passed from one generation to the next.
To learn more about repairs and other services we offer, click on any image below.
Sorrelli is currently only accepting repairs for stone replacements. Additional repair services will be added in the future. You must contact Customer Service for a Repair Authorization (RA) and submit a photo of your repair to repairs@sorrelli.com. Any repairs shipped to Sorrelli without an RA will be returned at your expense.